Airborne is busted!

I know people who swear by the supposed cure-all for the common cold. I’m all for natural remedies over drugs, but false advertising is never acceptable. New York Times is reporting that the makers of Airborne have made a $23 million dollar settlement in a class-action law suit. The bigger problem here is that people… Continue reading Airborne is busted!

In Defense of Complaining

Should companies be immune from complaints? Cory Doctorow put together an answer to that question. Cory is one of my new heroes, I think. I’m always astounded by this reaction. Companies aren’t charities. They’re businesses. It doesn’t matter why they’re offering an unacceptable product — all that matters is that the product is unacceptable. Companies… Continue reading In Defense of Complaining