Ministry

Saying No to “NO”

Phil Cooke has a great piece of advice that serves as an excellent followup to a recent post of mine, Working In a “NO” Culture.

Most “no” people have taken the job because they don’t know how to inspire or motivate people – so they figure they might as well be good at something – and saying no is pretty easy to do. The challenge for you is to know which “no” people to listen to and which ones to ignore.

Phil Cooke – Start Identifying the “No” People In Your Life

NO

Working in a “NO” Culture

I’m not really a huge fan of Jim Carrey (especially in this decade), but Yes Man was actually a pretty decent romp. I haven’t seen it recently but the idea must have been incepted (inceptioned?) into my mind… or, it may have just been a recent post by Craig Groeschel that got me thinking (specifically, about “That’s-not-my-job” mindsets).

Now I have these questions : does the thought of asking a colleague for help on a project make you nervous? Is it like pulling teeth trying to push positive changes through your staff meetings? Do you feel the need to aggressively defend your creative ideas?

If these ring true for you, then you may be working in a “NO” culture.

In many organizations, there is a grand pendulum that swings from the entrepreneurial, freedom-granting, creative “YES” culture to the rigid, policy-centric, structured “NO” culture. Both have their merits, and both aren’t without flaws; too much freedom in the workplace has chaotic potential, and too much structure poisons creativity and productivity. This is especially true for larger churches, where the size of the staff and the volume of ministry programs demands an appropriate balance of these two extremes. Many healthy churches simplify their ministry output as they grow and find focus, and that can sometimes lead to the dreaded culture of “NO”:

  • “Can we talk about our awesome upcoming mission trip in this weekend’s service?” “NO”
  • “Can I use that awesome community software for my group that meets at Starbucks?” “NO”
  • “Can I rent your awesome million dollar facility?” “NO”

The key symptom to watch out for in a “NO” culture is a general lack of good reasoning behind each declined request. Once “NO” becomes the normal response to people outside your staff or team, then it is only a matter of time before it becomes the normal response to colleagues and team members:

  • “Can you help me with this project even though it’s not really your area?” “NO”
  • “Do we have anyone who owns XYZ?” “NO”
  • “Can I implement this change?” “NO”

After that, the lack of collaboration, communication, and teamwork – and the addition of territorialism, silos, and disrespect – can become a deadly virus that will cripple your mission and purpose.

Now, I say all of this not as a personal complaint – Pantano has a good balance of staff players on both sides of the yes we can / no we can’t fence. This is simply a reminder to others in ministry that there is hope, and it can start with you – the next time you feel the urge to say “NO,” surprise yourself (and others) and say “Why yes, yes I can do that, and I’d be glad to.”

 

Photo by nathangibbs, via a CC license

insert obligatory apology here

Obligatory Apology
(thanks to Matt, btw, for the update post format I’ve borrowed)
Wow, I’ve become fantastically awful at blogging regularly. I hear that the less you blog, the more likely your friends will remove you from their blogrolls and feedreaders. Hey, at least we’ve seen some pic postings from Jenny at various big events that happened in the last few months!

*———-=====-

Grr, sorry about that, Lili decided that my keyboard was the best place to get my attention (and she’s actually right – cats are too smart).

Decorating is for the SWEDISH and their IKEA oddities
In case you’re interested, Jenny and I are doing well. Jenny’s house decorating progress is 3/7 (office, bedroom, living room) and she’s planning to tackle the bathroom next. I try to stay out of the way; I have an opinion about everything, which is decidedly less helpful than a simple “looks great!” Besides, I’ve determined that my “home improvement” efforts are better spent outside the house. The rafters and a few walls could use a repaint/reseal and that’s something that actually bothers me. That’s not to say that painting a house would be in my top 10 list of fun things to do while bored, though.

World of Warcraft
We’ve adjusted our TV time in the evenings to playing World of Warcraft instead. Jenny’s Blood Elf hunter Jenivya finally hit level 70 (alongside my second level 70, Avastus the plays-with-fire mage). We both play a decent amount but I suppose you could consider us casual players, as neither of us are really into the end-game raiding content. We did join Resurgence, a raiding guild, just for fun. Jimmy, Christy, Tristan and Katie are to blame for that. Okay, enough about WoW. Hopefully it’s not as controversial as politics or as mind-numbing as Linux.

*pauses briefly to smack Lili off the keys again*

I Control All You See and Hear
My role at work got shifted around a bit. To make room for a full-time pastor for Pantano’s “elements” service, I left the team and took up the Audio/Visual Ministry full time. I’m now responsible for pretty much all technical equipment owned by Pantano, with the exception of the theatrical/intelligent lighting system. I supposedly manage a team of sound volunteers, but we’ll see how that goes as I’m actually better at communicating with machines than people. I also took on an expanded role as Chief Web Ninja, aka the Website Lead Engineer, aka the guy who does all the coding. Here’s my shameless plug for the recent (Jan ’08) overhaul/update of pccwired.org. And yes, if you find it, I’m using a Simpsons Avatar on my church staff profile page. The perks of being a Web Ninja.

Speaking of web updates, InspiredMumblings is due (like two years ago) for a design update. I think I have some time in the next few weeks to work on it. I’ve been picturing some sort of circular layout, done completely in CSS. It’s probably never been done before (which is the real appeal). I’ll definitely head back to the garden for creative inspiration.

Church Management Software
Does anybody know of a really good church management software solution? Pantano uses ACS, Fellowship One is way out of our budget, and we’re eyeballing another system (which I won’t name since we’re still considering it). My compulsive, interface perfectionist side is whispering things to me about the usability of this system. You don’t need training to use Google Docs or Google Groups or Facebook. Why can’t someone just design a small group manager as bonehead easy-to-use as Facebook Groups? IT’S NOT THAT HARD FOLKS and I’d do it myself if I had time. Honestly, it’s surprising to see how many web-based software companies are still living in the Internet stone age.

Yes, we want anyone to have the power to create new groups. Yes, people should be able to join groups without moderation or intervention. And no, privacy is not an issue, except for with those paranoid tin-foil-hatters. So please, ChMS designers, give us more social networking options. Where’s the Web 2.0 in ChMS? Maybe tucked away somewhere between the extended training sessions and the “consulting” fees…

All your church are belong to us. /endrant

DISCLAIMER: Although I have seen and used the interfaces of many ChMS systems, I haven’t ever had the chance to play with Fellowship One. So if you or your church is considering a move to Fellowship One, try not to take my criticism out of context. You’ll note that the above rant is specifically directed towards the “unnamed” system we’re considering (not Fellowship One). Of the systems I have had the chance to use and see, I firmly believe they don’t have a grasp on what software usability means. Of course, who am I but a lowly self-appointed software critic?

8 Questions for the American Church

Do you ever feel like you just don’t care? Like somebody is talking to you about something, and you know that you are “supposed” to care about it, but all you can manage is a good fake smile. I feel that way sometimes, and I even want to care, but I don’t. At least, not completely. I just stand around trying to care, not doing anything but selling popcorn for the thing everybody else is so gung-ho about.

I honestly have developed an eye-twitch. Maybe it’s not involuntary, but it helps suppress other less appealing emotions I have to deal with when selling said popcorn. Did I ever say I wanted to get into “vocational” full-time ministry? I better read through my archives, because if I did, I was smoking crack. But don’t misunderstand me, the glass is not half empty. It’s half full. I mean, that’s what you want to hear, right?

So here are some questions I have. Not directed toward anyone in particular, but rather the American Church at large.

1. Why does a church have to be run like a business? When you run an organization like a business, even non-profits have expenses and income. Expenses, income and profit… but our 501(c)3 laws tell us that motivation and intent define what profit is. And if you run it like a business, what happens when the cash is gone? Pack up, go home? Are churches so dependent on the non-profit business model that they can’t function without that structure? And with a business comes the necessities for running a successful business: marketing, corporate policies, top-down structure, customer service, salesmen, etc.

2. Why do evangelical Christians, most especially the Boomer and X generations, think that huge costly stage productions are cool? I would ask the churches why they do huge costly stage productions, but there’s no need – the answer is in the people they are bringing in. At least, the Boomers and Xers. Maybe some Millennials are being swayed – those who are a little too caught up in the coolness factor of the Passion/Giglio movement. So I ask, why do Christians settle for theatrics? The rock bands, the videos, the dramas, the surface-deep theology…

3. A huge portion of the ministry world right now is wondering where all the 18-30yr-olds are. Traditional churches are way off base, trying to win Millennial hearts with the same style tactics that worked on the contemporary Boomer generation. Oddly enough, it seems to have partially worked for Generation X (the current 30-40yr-old group). Mainstream churches have caught on by offering completely alternative services, often with louder or different music, a grungy feel and a subcultural hipness. Really progressive churches move beyond even that by dabbling in to the “emerging” movement, where Millennial-focused worship gatherings throw out all of contemporary and bring all of ancient and traditional back. My question: is ANY OF THAT WORKING? Where are all the 18-30yr-olds?

4. What exactly is so great about a single local church launching and maintaining a bunch of video-fed satellite “multi-site” campuses across a city, State, or the country? Is it better than planting new churches? I don’t know. I do know that I bought into the multi-site “revolution” way too quick for my own good, and I will now admit I see its shortcomings. The real issue that multi-site churches highlight is the fact that “church” is so consumer-driven that it can now be franchised. The saddest truth is that there are dying churches out there who actually think partnering up with their local megachurch will make things better. Show me the money!

5. Why do so many evangelical Christians automatically associate themselves with the Grand Old Republican Party? I mean sure, most Republican politicians hold true the same social ethics as Christians. Like pro-life, keeping “In God We Trust” on the dollar bill, federal marriage definitions, and criminal executions. Oh yeah, and war. I hear that James Dobson of Focus on the Family will help start forming a new party if Rudy Guliani wins the 2008 Republican presidential primaries, simply because Rudy is liberal on social issues (abortion, gay-rights, etc). I think it will be GREAT to see Christians start thinking for themselves. On the other hand, I’d rather call myself a canuck and head north before enjoying the theocracy that a Christian-focused political party would create.

6. Why do so many American Christians hate? They hate gays, they hate Muslims, they hate Mormons, they hate people who drink and smoke, evangelicals hate Catholics, and vice versa. Sometimes the hate is completely authentic, transparent and maniacal like the insane members of the Westboro Baptist Church (who recently got fined $11 million for protesting at a soldier’s funeral). Other Christians show their hatred through their actions in utter disdain for their words of love.

7. Why are the difficult theological concepts held from the general Christian masses? At seminaries, pastoral students debate and toil over every imaginable aspect of God, the Bible and the Christian faith. But the toughest real issues stay in seminary and never make it to congregations. It’s almost as if pastors don’t trust that people can handle raw truth. They have to package truth, water it down occasionally, and add a dash of humor to alleviate the seriousness of theology.

8. Was Jesus more like Mr. Rogers or William Wallace? That’s a random, fairly shallow question, but here’s my answer: none of the above. From what I’ve read, Jesus wasn’t all that terribly meek like Mr. Rogers. He did hang around kids a lot, I suppose. But he also wasn’t a war general, fighting and killing for his life and freedom. Soldiers kill, fight and die for others’ freedom. Jesus died, minus the fighting, for everybody’s freedom. The Jesus I read about in the New Testament seems more like a Ghandi, or a Dalai Lama, or a Martin Luther King, Jr. He was like a pacifist, a non-violent protester. A revolutionary with a message of hope and peace. From what we know, he never wielded a sword against any other Jew or Gentile. Please forget about the violent Jewish stories in the Old Testament long enough to realize that Jesus came to change all of that. Did 1st century Christians fight back against persecution? No. That’s the kind of faith I want.

Those are my questions. I don’t expect many answers as it was mostly all rhetorical and intended for you to read whilst I vent my frust…er…feelings. As I type this I realize the common thread woven through those questions is my desire to see an actual real-life bona-fide revolution in the Church. Until then, there’s not much to talk about.

So sit back, relax, enjoy the productions. I’ll make some popcorn for you.